TERMS & CONDITIONS

Avedis Gabriel Official Website

​

All timepieces and accessories displayed on the Avedis Gabriel website may also be available through selected authorized retailers. To ensure authenticity and craftsmanship integrity, genuine Avedis Gabriel watches and accessories are exclusively sold via our official online store and selected partners. Avedis Gabriel reserves the right to modify product offerings, specifications, or pricing at any time without prior notice.

​

While we make every effort to ensure accurate representation of our products online, differences in screen resolution and display technology may affect how colors and details are perceived.

Any modification, customization, or alteration of Avedis Gabriel products—including bezels, dials, straps, or coatings—performed by unauthorized third parties voids any existing warranty and compromises the integrity of our designs. We do not endorse third-party modifications and will not service altered products.

​

All intellectual property rights including trademarks, product designs, and written or visual content remain the sole property of Avedis Gabriel.

​

PRIVACY POLICY

​

Introduction

Avedis Gabriel respects your right to privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard information obtained through our website.

​

Your Consent

By accessing and using our website, you consent to our collection, use, and disclosure of your personal information as described in this policy.

​

Information We Collect

We may collect the following types of information:

• Information you provide voluntarily, such as your name, email address, shipping and billing information when making a purchase or contacting us.

• Passive data collected automatically as you browse, including your IP address, browser type, pages viewed, and the use of cookies.

​

Cookies and Web Technologies

We use cookies to enhance your browsing experience and collect usage data. These cookies help us tailor our website content and monitor traffic. You may disable cookies in your browser settings, but this may impact the functionality of our site.

​

Use of Information

We may use your data to:

• Process orders and provide customer service

• Improve website functionality and content

• Send promotional offers or newsletters (you may opt out anytime)

• Comply with legal obligations

​

Disclosure to Third Parties

We do not sell or rent your information. We may share data with:

• Service providers who help us operate our website (e.g., payment processors, logistics)

• Legal authorities when required by law

​

Data Security

Your data is stored securely, and we employ appropriate security measures to protect it. However, we cannot guarantee absolute protection over the internet.

​

Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect information from children.

​

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

 

Changes to the Privacy Policy

We reserve the right to update this policy. Any changes will be reflected on this page. Please review periodically.

​

Contact

If you have any questions, please contact Avedis Gabriel.
Email: info@avedisgabriel.com

​

RETURN POLICY

 

Our Commitment

At Avedis Gabriel, we are dedicated to ensuring your complete satisfaction. If you are not entirely satisfied with your purchase, we are here to help.

​

Eligibility for Returns

• Products must be returned within 14 days of delivery.

• Items must be unused, unworn, and in original condition with all packaging, tags, and documents.

• Custom, personalized, or modified items are non-refundable.

​

How to Initiate a Return

Please email us at info@avedisgabriel.com with your order number and reason for return. We will provide a return authorization and instructions.

​

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method.

​

Refunds

Once your return is received and inspected, your refund will be processed within 7 business days. Refunds will be issued to the original payment method.

 

Exchanges

Exchanges may be accepted for items of equal or lesser value, subject to availability.

​

Warranty Claims

For warranty-related concerns, please refer to the Warranty section on our website or contact us directly.

 

TAXES

All pricing posted on the Avedis Gabriel website excludes applicable sales tax(es). For purchases made within our home province of Ontario, a Harmonized Sales Tax (HST) rate of 13% will be applied at checkout. The applicable tax rate will vary for purchases made from other Canadian provinces or territories.

​

For purchases made outside of Canada, no Canadian sales tax will be applied. However, import tax(es), VAT, customs duties, and/or brokerage fees may apply upon entry into your destination country. These charges are the responsibility of the recipient and are determined by your local customs authority.

 

Your billing address must match your shipping address, and it will be used to determine your purchasing location and applicable tax rate, which is confirmed during the checkout process.

​

If you are placing an order from outside Canada, we kindly ask that you contact us directly at info@avedisgabriel.com with the full name and shipping address of the recipient. We will then provide a custom quote, including shipping costs and any relevant import information.

​

ORDERS AND PAYMENTS

We currently accept the following payment methods on avedisgabriel.com:

• Visa

• MasterCard

• American Express

 

All pricing on our website is listed in Canadian Dollars (CAD$). While a currency conversion tool may be available for guidance, please note that it is provided for reference only. Avedis Gabriel is not responsible for discrepancies in exchange rates, or any additional fees your credit card provider or financial institution may apply, such as currency conversion premiums or international transaction fees.

 

All orders placed through avedisgabriel.com are not considered complete until the transaction has been fully verified and authorized. Verification is required to comply with payment regulations and to ensure secure, legitimate transactions.

 

Verification protocols include but are not limited to:

• Validity and authenticity of payment details

• Third-party payment processor approval

• Confirmation of cleared funds prior to dispatch

 

Avedis Gabriel reserves the right to reject, delay, or cancel any order—even after an automatic confirmation has been issued—if verification checks are not satisfied.

 

Please be aware that fund verification may be delayed due to:

• Weekends or public holidays

• Local banking hours

• Severe weather conditions

• Incomplete contact information

 

Verification may take as little as one business day or up to 14 business days. To help expedite your order, please ensure that you are available via the email and phone number provided during checkout. Orders may be delayed or canceled if we are unable to reach you.